Transactions

    All your referred transactions at a glance — filterable by status, period and product.

    Transaction Overview

    Under Reports → Transactions you see your transactions grouped by status: Open, Confirmed, Cancelled, Paid Out. Commissions are shown for the current day, month or a freely selectable period.

    Click on a transaction row for additional information (e.g. click time).

    Filters

    In the detail view of a transaction list, the following filters are available:

    • Status: All, Open, Confirmed, Paid Out, Cancelled
    • Date type: Creation date, confirmation date, payout date, cancellation date
    • Transaction type: All, Sale, Lead
    • Commission product: All or individual product
    • Groups: All groups
    • Free text search
    • Results per page (default: 50)

    The table shows: Date, TransactionID, Commission, Revenue, Commission Product, Product Group, SubID. All columns are sortable. Use the "Download" button to export the filtered list as CSV.

    Transactions with Additional Information

    Via the link "Transactions with additional information" in the transaction overview you reach an expanded view. This shows per transaction additionally: free text, referrer URL and SubID in separate columns. Useful for detailed analysis of your traffic sources.

    The Journey of a Transaction

    Every transaction follows a fixed workflow:

    Open
    Confirmed
    Paid Out
    Cancelled
    StatusWhat does it mean?Typical Duration
    OpenYour referred order has been received and is being reviewed (e.g. payment receipt, objection period, data verification)Days to weeks, depending on program
    ConfirmedThe transaction has been approved and is ready for payoutUntil the next payout run (typically monthly)
    Paid OutThe commission has been credited and transferred to you
    CancelledThe transaction was rejected or reversedCan also occur after payout

    Why Are Transactions Cancelled?

    The most common reasons for cancellations:

    • Withdrawal / Return: The customer cancelled the order or returned the goods
    • Payment default: The customer didn't pay (e.g. direct debit reversal)
    • Test order: The order was a test or duplicate
    • Fraud: The order was fraudulent (e.g. stolen credit card)
    • Cancellation after payout: Even already paid-out transactions can be retroactively cancelled — in this case, a negative amount appears on your next credit note
    💡Tip
    High cancellation rates may indicate a mismatch between your advertising and the shop's offering. If you have a noticeably high cancellation rate, talk to your affiliate manager — together you can identify the right creatives and target groups.
    💡Tip
    The difference between gross and net clicks is explained on the Tracking & Links page.

    Export

    In the "Export" tab you find two automated export URLs:

    1. Transaction export: A URL to automatically retrieve your transactions in CSV format (e.g. via script/cronjob)
    2. Daily statistics export: A URL for automatic retrieval of your daily statistics in CSV format

    Copy the displayed URL and use it in your system for regular data retrieval.

    Still have questions?
    Our team is here to help with your integration — personally and competently.