Payouts & Account

    Your billing statements, account transactions and file uploads for tax certificates.

    Payouts

    Under Finances → Payouts you see all your billing statements with VAT and fees. Clicking the credit note number opens the PDF (also sent via email). Some credit notes include a detailed transaction list.

    The payout overview shows all created credit notes with columns: Date, Program, Credit Note No., Net Commission, Tier 2 (Refer-a-Partner), VAT, Balance, Paid Status, Comment and Net Fees. Click the credit note number to open the PDF.

    ⚠️Warning
    Your current credit note may contain a reversal (negative amount) from a previous payout if a previously paid transaction was retroactively cancelled.

    Partner Account

    Under Finances → Partner Account you find a list of all financial changes: transaction confirmations, cancellations, manual credits. The link behind the order number leads to the respective transaction.

    Payout Process

    Payouts are typically processed monthly. The workflow:

    1. Confirm transactions: Your affiliate manager reviews and confirms the previous month's open transactions
    2. Payout run: All confirmed transactions are consolidated into a credit note
    3. Credit note via email: You receive the credit note as PDF via email and as download in the partner area
    4. Bank transfer: The amount is transferred to your registered bank account

    Payout Requirements

    • Your account balance must reach the minimum payout threshold (e.g. €25, configurable under My Account → Personal Data)
    • Your bank details must be fully entered
    • Your account must not be paused or blocked

    VAT

    If you are commercially active and entitled to charge VAT:

    1. Under My Account → Personal Data → Tax Information, select "Business with VAT"
    2. Enter your tax number and/or VAT ID
    3. Upload proof under Finances → File Upload (e.g. business registration)
    4. Your affiliate manager reviews the proof and activates VAT payouts

    From that point on, you receive your commissions plus 19% VAT.

    Credit Note Contents

    Each credit note (PDF) contains:

    • Credit note number and date
    • Billing period
    • Net commission, VAT (if activated) and gross amount
    • In the appendix: overview of account movements, brief statistics by programs and products, detailed list of all transactions with SubIDs

    File Upload

    Under Finances → File Upload you upload documents (e.g. business registration, VAT certificates) to share them with your affiliate manager.

    Allowed File Types

    For uploading business registrations and other documents, the following file types are allowed: JPG, PNG, GIF, TIF, PDF, ZIP. Uploaded files cannot be deleted by the partner — only the manager can remove documents.

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