Email & Newsletter
How to communicate with your partners — from personalized emails to newsletters and automated reminders.
Message to partner
Under Communication → Message select recipients from the partner list (search by name, company, URL, tags, groups), choose a template and send.
Newsletter
Under Communication → Newsletter send bulk emails with filters by partner group, channel, program and language. You can send immediately or schedule for a future date. A recipient preview shows the selection. Test sending to a PartnerID is available.
Email templates
Under Communication → Templates you manage all email texts. Templates can be system-wide or per program (in HTML or text format).
Standard templates (21, each in German and English):
- 2FA code (two-factor authentication for partners)
- Manager 2FA code
- Manager password request
- Message to partner (standard / approval / rejection / deletion)
- Partner sign-up confirmation
- Partner data change notification
- Partner password request
- Partner newsletter
- Commission statement (with PDF credit note)
Placeholders
Placeholders are replaced with partner data on sending:
| Placeholder | Replaced with |
|---|---|
<% SalutationPhrase %> | Dear Mr. / Dear Ms. |
<% FirstName %> | Partner's first name |
<% LastName %> | Partner's last name |
<% AffiliateID %> | PartnerID |
<% E-Mail %> | Email address |
<% Signature %> | Your signature (footer) |
Signature
Store your signature (closing formula, contact details) as a separate block. The placeholder <% Signature %> inserts it into every template.
System email addresses
Under Communication → Addresses you store recipients for: new partner sign-ups, data changes, support requests and payout documents.
Reminders
Partner reminders: Under Partners → Details → Programs you can set date-based reminders. You receive an email on the reminder date.
Automatic partner reminder: In the settings menu, enable automatic reminder emails for partners who haven't logged in for an extended period.
Program description & legal texts
Under Communication → Program Description you manage all texts displayed to partners in their login area: system description, T&C, privacy policy, imprint, and program-specific descriptions.
Contact partners from statistics
A common workflow: identify a group of partners in a report and contact them directly.
- Open a report (e.g. Reporting → Partner Development)
- Select desired partners via checkbox
- Add selected partners to a partner group
- Go to Communication → Newsletter and select the group as recipients
- Compose your message and send