Payout Process

From preview to bank transfer — how to pay your partners correctly and efficiently.

Payout workflow

Step 1: Virtual payout run

Start the payout under Finance → Pay now. First, a virtual preview is generated.

• Select partner groups to be paid
• Set cut-off date (transactions created or confirmed up to the cut-off)
• Billing period: automatic (longest possible per partner) or manual

Only partners who have exceeded the minimum payout amount and are not deleted or suspended are included.

Step 2: Start payout

1. The account balance of selected partners is reduced by the payout amount
2. Transaction status changes from "confirmed" to "paid out"
3. Each partner receives their credit note as a PDF by email
4. The credit note is also available in the partner account
5. Your accounting department receives a PDF summary by email

Step 3: SEPA/EBICS batch transfer

Under Finance → Export → Open payouts you generate the EBICS file for your banking software.

1. Enter your own bank details (saved; select the correct account if you have multiple)
2. Generate EBICS file — all included credit notes are automatically marked as "paid"
3. Your accounting receives by email: the EBICS file (ebics.xml) and the EBICS cover document (PDF)
4. Import the EBICS file into banking software (e.g. StarMoney) and execute all transfers with a single TAN

Manage credit notes

Under Finance → Credit Notes you find all created credit notes with filters by period, PartnerID and credit note number.

VAT

Commissions are calculated from net revenue. Always pass the net order value (excl. VAT and shipping) in the tracking pixel.

• Partner has "Business" activated in their account
• Partner has provided a tax number or VAT ID
• The affiliate manager has confirmed VAT payout per account (under Partner Details → Finances)

Financial settings

• Minimum payout amount: Minimum balance required for a partner to be included in the payout run
• Currencies: Each program can have its own currency. Cross-program statistics are consolidated in Euro.
• Performance date: Defines the date shown as the service date on credit notes. Selectable between "Created" and "Confirmed".

Credit note template

For credit notes in your corporate design, upload your letterhead template as PDF under Finance → Settings → Program tab.